Fees & Commission
Our Fees & Commission
At Construction Material and Equipment Exchange, we believe in transparent, fair pricing. Here's exactly what we charge to sell on our platform.
Listing Fee
There are no listing fees. List your items on our platform completely free of charge.
Commission on Sales
When your item sells through our platform, a flat commission is added on top of your advertised sale price — so you always receive your full asking price. The buyer pays your price plus our 5% platform commission.
- 5% commission added on top of the supplier's advertised price
- The supplier receives their full advertised price — nothing is deducted
- The buyer pays the advertised price plus the 5% commission
For example, if a supplier lists an item for $400, we add $20 (5%) — the buyer pays $420 and the supplier receives the full $400.
Our fee is paid by buyers, so suppliers always list their true price — no inflated asking prices, no hidden deductions.
Why Do Buyers Pay the Commission?
We believe suppliers should get exactly what they ask for. By placing our platform fee on the buyer side, suppliers are incentivised to list their real prices without inflating them to cover costs. This means buyers can trust that the advertised price reflects the item's true value — and the total price they pay is always clearly shown before purchase.
Deposit Policy
To secure an item, buyers are required to pay a 5% deposit at the time of purchase. This deposit confirms your intent to proceed and gives sellers confidence to hold the item for you.
- The deposit is partially refundable — upon successful pickup and completion of the transaction, the deposit is applied toward the final payment.
- If a buyer withdraws from the transaction, 2% of the total item price is non-refundable. This covers platform operating fees incurred at the time of purchase, which cannot be recovered once a transaction has been processed.
- The remaining deposit balance (3%) is fully refunded to the buyer in the event of a cancellation.
We appreciate your understanding — this policy ensures fairness for both buyers and sellers on our platform.
Refund Policy
We are committed to a fair and transparent marketplace. The following refund conditions apply:
- Defective items: If an item is found to be defective as listed by the supplier, the refundable portion of the deposit (3%) will be returned. Buyers must raise the defect at the time of pickup before accepting the item.
- Supplier change of mind: If a supplier withdraws or cancels a listing after a deposit has been paid, the buyer will receive the refundable portion of their deposit (3%) in return.
- Damaged items: No refund will be issued for items that left the supplier in perfect condition but were damaged after the buyer took possession. Once the item has been collected and transported by the buyer, it is the buyer's responsibility and damage claims will not be accepted.
All refund requests must be raised prior to completing the transaction. Once pickup is confirmed and the transaction is finalised, no refunds will be issued.
Example
| Supplier's Advertised Price | Platform Commission (5%) | Buyer Pays | Supplier Receives |
|---|---|---|---|
| $400 | $20 | $420 | $400 |
| $500 | $25 | $525 | $500 |
| $2,500 | $125 | $2,625 | $2,500 |
| $5,000 | $250 | $5,250 | $5,000 |
| $20,000 | $1,000 | $21,000 | $20,000 |
No Hidden Charges
There are no other platform fees. Buyers arrange pickup directly with sellers — no shipping or delivery charges apply through our platform.
Questions?
If you have any questions about our fee structure, please contact us.